Trade in
- What is not in ‘Like-New Condition’?
 - What is ‘Like-New Condition’?
 - If I return the device I purchased after trading in my old device, can I retrieve my old device?
 - Can I get my device back if I change my mind after I have sent it for trade-in?
 - How should I pack my device for trade-in?
 - Can I negotiate if I feel I am not satisfied with the valuation of my device?
 - What do I need to include with my product such as charger, original packaging, etc.?
 - Can I trade more than one device at a time?
 - How is the condition of my device assessed?
 - Initially, I was offered a higher trade-in credit value for my device, but now it’s been reduced. Why is that?
 - How much will I get for trading in my device?
 - My device got rejected for trade-in. How can I track its return?
 - I didn’t receive the shipment label, can I get another one?
 - What if my device does not get approved for trade-in?
 - How do I know if my device is eligible for trade-in?
 - How do I trade in my old device for potential credits toward a new device?
 - How do I trade in my old device?